DE
Experienced team. High Technology.
The greatest combination.
We help companies deliver world class customer services.
Our areas of expertise
Digital
Activate digital channels and improve customer services in your organisation. Improve operational productivity and sales conversions.
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Speech
We design and implement advanced speech technology, achieving improved customer experience with cost advantages.
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Analytics
Analyse your customer interactions to measure the agent performance, to improve customer experience and understand your customers’ trends and expectations.
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CX Platform
We are here to create the best Customer Experience. Speech Analytics, Text Analytics, CSAT and more...
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Consultancy
With more than 30 years of experience in the international contact centre market, we offer consultancy services in many areas such as the establishment of your contact centre, security and user experience design.
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CPM Platform
Corporate Performance Management Platform: Qua Services enables enterprises to monitor employee's performances and processes quality in real time.
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BPO
Business Process Outsourcing with a very experienced team. We provide the latest versions of the best technologies in the field.
Learn MoreWe help companies deliver world class customer services.
“The initial stage of any project is to understand and analyse the needs of our customers. We propose solutions specific to our customer needs and we always aim to become a valued and strategic partner.
Our values are TRUST, QUALITY and COLLABORATION…
Tarkan Ersubaşı
Chairman of the Board – Procat
13+
Foreign Languages
2100+
Installed seats
100+
Projects
40+
Satisfied Customers
Our Latest Projects
We all know the quality is the best business plan. Our motto is happy employees, successful projects and satisfied customers.
